Help & FAQ
Common questions about Kinster. Still stuck? Email help@kinster.app and a real person will help.
What is Kinster?
You enter your family’s information once: children, guardians, emergency contacts, medical details, insurance. Then the Kinster browser extension autofills the camp, school, sports, daycare, and medical forms that ask for it all again, in one click. You always review the answers before anything is sent.
Which browsers does it work in?
Chrome and Safari. Install the Kinster extension, sign in, and it fills the forms on the sites you already visit. Your family data lives in your Kinster account, so it follows you across browsers.
Does Kinster submit forms for me?
No, never. It fills the fields and highlights them (green = filled, yellow = check this, red = needs you), then you review and press submit. The review-before-submit step is intentional, especially for medical and emergency information.
How much does it cost?
Entering, editing, and exporting your family’s information is free. A subscription unlocks one-tap autofill: $99/year or $19/month. You can see the plans or cancel anytime.
How do I sign in?
Enter your email and we’ll send a 6-digit code. There’s no password to remember. Didn’t get it? Check your spam folder, make sure the address is right, and request a new code (older codes expire).
Is my family's data private?
Yes. Your data is encrypted at rest and in transit, isolated to your account, stored in the US, and never sold. We run no advertising and no third-party tracking. It is not end-to-end encrypted, so our systems can technically access it to run the service. Full details are in our Privacy Policy.
Do you store medical information or Social Security numbers?
You can store health details (allergies, conditions, medications, physician, insurance) so forms fill themselves. It’s only what you type, and we never pull it from any outside source. We do not store Social Security numbers at all.
How do I cancel my subscription?
Go to Settings and open your billing portal. You keep autofill through the end of the period you’ve already paid for, and you won’t be charged again. Your family information stays free to view, edit, and export.
How do I delete my account or my data?
Settings → Danger zone → Delete my account. This permanently removes your family record and uploaded documents, cancels any active subscription, and deletes your sign-in immediately, and it can’t be undone. You can also export everything first.
What kinds of forms work?
Online web forms today: the registration and intake forms schools, camps, leagues, and childcare use. PDF forms are on the way.
Contact us
Can’t find your answer? Send us a note and a real person will get back to you, usually within a day or two. Prefer email? Reach us at help@kinster.app.